Shipping and Returns
Order Processing
Each item is made especially for you once your order is placed.
Please allow 2–7 business days for order processing and fulfillment before your order ships.
Processing time does not include shipping time.
Shipping Times
Standard shipping takes an additional 3–5 business days for US, 6–12 business days for Canada, and 5–20 days for Australia & New Zealand.
Shipping timelines are estimates and may vary slightly during busy periods, holidays, or carrier delays.
Once your order ships, you’ll receive tracking information by email.
Shipping Costs
Free shipping is available on all orders over a certain spend amount.
Free shipping thresholds:
- $70 USD
- $100 CAD
- $100 AUD
- $120 NZD
For smaller orders, shipping costs can vary and are calculated at checkout.
Returns & Exchanges
Because all items are made to order, we do not accept returns or exchanges for:
-
change of mind
-
incorrect size selection
-
accidental orders
Please check sizing and product details carefully before purchasing.
Damaged or Incorrect Orders
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
We’ll make it right by offering your choice of a refund or replacement.
Need Help?
If you have any questions about your order, feel free to reach out anytime.
We’re always happy to help. 💜